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Privacy Policy

Effective Date: 01 February 2024

Joyful Plates Pty Ltd (“we,” “us,” or “our”) is committed to safeguarding the privacy of individuals in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information and your rights in relation to that information.

1. Collection of Personal Information

We may collect the following types of information:

  • Personal Information: Name, contact details (e.g., email address, phone number), billing and shipping addresses, and payment details.

  • We collect personal information necessary for the conduct of our business, including but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.

  • Transaction Data: Payment details and records of your interactions with us.

  • Online Usage Data: IP address, browser type, cookies, and user behavior on our website.

  • We may collect this information directly from you, through your interactions with our website, or from third parties where you have consented.

2. Purpose of Collection

We collect and use personal information to:

  • Facilitate the delivery of our events, workshops, memberships, and other services.

  • Communicate with you regarding our services, updates, and promotions.

  • Enhance website functionality and analyze user trends.

  • Comply with legal obligations and protect our legal interests.

Wherever practicable, we will inform you of the purpose at the time of collection.

3. Use of Personal Information for Marketing

With your consent, we may use your personal information to send you promotional materials and updates about our services. You may opt out of these communications at any time by following the “unsubscribe” link in our emails or contacting us directly.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers, such as payment processors, website hosting services, or marketing platforms, to perform functions on our behalf.

  • Event sponsors: We may share your information with event sponsors for the purpose of managing and promoting events you attend. This may include sponsors of our workshops or special events, who may contact you with information about their products or services, subject to your consent.

  • Legal, regulatory, or enforcement authorities as required by law.

  • ​

We ensure that any third parties engaged by us are bound to protect your information in accordance with applicable privacy laws.

5. Children's Privacy

As we offer services involving children, we take extra precautions to protect their personal information. Any data collected about children is obtained with parental or guardian consent and is only used for the specified purpose.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you and request a copy.

  • Seek correction of any inaccurate or incomplete personal information.

  • To exercise your rights, contact us at hello@joyfulplates.com.au.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us understand user behavior and improve site functionality. You can manage cookie preferences through your browser settings.

8. Security of Your Information

We employ technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised "Effective Date." You are encouraged to review this policy regularly.

10. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: hello@joyfulplates.com.au

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